Question 1

Services

Question 2

Booking and Availability

Question 3

General Service Costs and Payment

Question 4

My Aged Care, Support at Home and Home Care Packages

Question 5

NDIS

Question 6

WorkSafe

Question 7

TAC

Question 8

Geographical Coverage and Service Area

Question 9

Care Customisation

Question 10

End Of Life Care

Question 11

General

Question 12

Contact

Question 13

Legal and compliance

Question 14

What services do you offer?

Question 15

How experienced are your nurses?

Question 16

How can we see one of your nurses?

Question 17

Do I need a GP or doctor referral?

Question 18

Are you accepting new clients?

Question 19

Who provides the care?

Question 20

Do you have male and female nurses?

Question 21

Do your nurses speak any languages other than English?

Question 22

Do I need to have dressings and everything the nurse will need?

Question 23

Do you offer a locum service?

Question 24

Can I switch to use your nurses?

Question 25

How do I book your services?

Question 26

Are your services available 24/7?

Question 27

Do you have an emergency service?

Question 28

How quickly can I get a nurse to visit?

Question 29

Are services covered by Medicare?

Question 30

How can I pay for services?

Question 31

Do I need to pay on the day of service delivery?

Question 32

How much is a nurse home visit?

Question 33

What is your minimum visit length?

Question 34

Is there a minimum commitment or can I book a one-off visit?

Question 35

Are there additional fees for after-hours or weekend care?

Question 36

Do your costs include all clinical supplies?

Question 37

Are services covered by private health insurance?

Question 38

I have a My Aged Care home care package, can you invoice my home care package?

Question 39

I'm a care manager, can your nurses visit my clients?

Question 40

I have a My Aged Care home care package, but I need a better nurse... can I use your nurses?

Question 41

Are you registered providers for the NDIS?

Question 42

I'm a NDIS support co-ordinator in need of clinical nursing services, can you see my participants?

Question 43

I'm on the NDIS, can your nurses visit me?

Question 44

Which NDIS service rate is applicable?

Question 45

Can you visit clients in a SDA (Supported Disability Accommodation)?

Question 46

Can you visit clients in a SIL (Supported Independent Living) house?

Question 47

Are you approved WorkSafe providers?

Question 48

I'm a WorkSafe support co-ordinator in need of clinical nursing services, can you see my participants?

Question 49

Are you approved TAC providers?

Question 50

I'm a TAC support co-ordinator in need of clinical nursing services, can you see my participants?

Question 51

What areas do you serve?

Question 52

Can you travel outside your main service area?

Question 53

Can you travel to regional areas?

Question 54

Can I request a specific nurse?

Question 55

Are care plans personalised to my needs?

Question 56

What happens if my needs change over time?

Question 57

What is End Of Life care?

Question 58

How is home based end of life care different from hospice care?

Question 59

What if we have a palliative care service involved?

Question 60

Do you offer end of life care?

Question 61

What is the difference between a division 1 registered nurse and a division 2 enrolled nurse?

Question 62

Are you hiring?

Question 63

What's the best way to contact Wattletree Health Group?

Question 64

What background checks are done with your staff?

FAQ Frequently asked questions