Managing catheter care requires precision, hygiene, and expert clinical knowledge. Wattletree Health Group provides specialised catheter care at home across Melbourne by experienced, AHPRA-registered Division 1 registered nurses — ensuring comfort, safety, and proper management in the convenience of your own home. No waitlists. Available 24/7.

Why Choose Our At Home Catheter Care Services?

Catheter care is a clinical task that requires an experienced registered nurse — not a support worker. Improper catheter management increases the risk of infection, blockage, and serious complications. With Wattletree Health Group, you receive skilled, professional care that minimises risks and promotes optimal outcomes without the need for hospital visits.

Our Comprehensive Home Catheter Care Services

Catheter Insertion and Removal. Experienced nurses handle the safe insertion or removal of indwelling catheters (IDC), ensuring patient comfort and minimising the risk of complications.
Suprapubic Catheter (SPC) Management. Skilled care for suprapubic catheters, including site management, tube changes, and monitoring for complications.
Catheter Maintenance and Cleaning. Proper hygiene practices to prevent infections, including regular cleaning of catheter sites and tubing.
Infection Prevention and Management. Close monitoring for signs of catheter-associated urinary tract infection (CAUTI) and early intervention when needed.
Urinary Drainage Bag Management. Assistance with emptying, cleaning, and replacing urinary drainage bags to maintain proper functionality.
Trial of Void (TOV). Assessment of a patient’s ability to urinate normally after catheter removal, conducted by an experienced nurse.
Patient and Carer Education. Practical guidance on managing catheter care between nursing visits, empowering patients and carers with the knowledge to maintain hygiene and comfort.

Emergency Catheter Callouts

Things can go wrong with any indwelling device. A blocked catheter, bypassing catheter, or dislodged SPC can be distressing and requires prompt clinical attention. Wattletree Health Group offers a 24/7 urgent callout service for catheter emergencies — helping clients avoid unnecessary emergency department presentations.

Who Needs At Home Catheter Care Services?

Our catheter care services are appropriate for:

Patients recovering from surgery or illness requiring temporary catheterisation.
Individuals with chronic conditions such as urinary retention, neurogenic bladder, or incontinence.
Patients with suprapubic catheters (SPC) requiring ongoing management.
Patients with mobility challenges who cannot travel to clinics for catheter care.
Families seeking professional support for ongoing catheter management at home.
Clients needing a trial of void (TOV) following catheter removal.

Funding Your Catheter Care at Home

Catheter nursing care at home may be funded through a range of pathways:

Private (self-funded) — care can start immediately.
NDIS — Wattletree Health Group is a registered NDIS provider. Catheter nursing care is claimable for eligible participants under Support categories.
My Aged Care Home Care Package (HCP) / Support at Home (SAH) — clinical nursing visits including catheter management can be funded through your Home Care Package.
TAC and WorkSafe — we are approved providers for TAC and WorkSafe clients requiring catheter care following accident or injury.
Private health insurance — some policies cover home nursing; we recommend contacting your insurer to confirm.

Not sure which pathway applies? Contact us and we’ll help you work it out.

Frequently Asked Questions

What is the difference between an IDC and an SPC?

An indwelling catheter (IDC) is inserted through the urethra into the bladder. A suprapubic catheter (SPC) is inserted directly into the bladder through the abdominal wall, just above the pubic bone. Both require regular nursing management at home. Our experienced nurses are competent in the management of both catheter types.

How often does a catheter need to be changed at home?

This depends on the catheter type and your clinical situation. Most long-term catheters require changing every 4–12 weeks. Your nurse will advise on the appropriate schedule based on your specific catheter and medical needs, and can liaise with your GP or specialist as required.

What should I do if my catheter is blocked or bypassing?

Contact us immediately. Wattletree Health Group offers a 24/7 urgent callout service for catheter issues. A blocked or bypassing catheter requires prompt clinical assessment — our nurses can respond quickly to help you avoid an unnecessary emergency department visit.

Can catheter care be funded through NDIS or My Aged Care?

Yes. Catheter nursing care is claimable under NDIS for eligible participants, and can also be funded through a My Aged Care Home Care Package or Support at Home program. We are a registered NDIS provider. Contact us to confirm what’s available for your situation.

Do I need a referral for catheter nursing care at home?

No referral is required to become a Wattletree Health Group client. We accept self-referrals, and also referrals from family and friends, GPs, hospitals, My Aged Care Home Care Package (HCP) and Support At Home (SAH) providers, NDIS Support co-ordinators, allied health, and all other healthcare organisations. We are registered NDIS providers, and also approved providers for TAC and WorkSafe.

Contact Us for Catheter Care at Home

Don’t let catheter care become a source of stress or risk. Wattletree Health Group‘s experienced registered nurses provide reliable, expert catheter management across Greater Melbourne — with no waitlists and 24/7 emergency callout availability.

Service Areas

Wattletree Health Group provides this service across Greater Melbourne. Click your council area to learn more:

Your area not listed? Contact us — we cover all of Greater Melbourne and surrounds.

Wattletree Health Group

Customer Service: 03 9140 0944

Emergency: 0412 242 111

Email: contact@WattletreeHealthGroup.com.au

Address:

1/329-347 Diamond Creek Road Diamond Creek, Victoria 3089

Catheter Care At Home in Melbourne